1. To reset Microsoft Store, select Start > Settings > Update & Security > Troubleshoot, then select Windows Store Apps from the list and select Run the troubleshooter.
2. To clear the Microsoft Store cache, press the Windows Logo Key + R to open the Run dialog box, then type wsreset.exe and select OK. A blank Command Prompt window will open, and after about ten seconds the window will close and the Store will open automatically.
3. To reset Windows Update, select Start > Settings > Update & Security > Troubleshoot, then scroll down and select Windows Update from the list, and select Run the troubleshooter.
4. Restart your computer and see if you are still experiencing the issue.